Delivery / Returns

UK delivery, smaller orders from £3.49, Royal mail UK mainland.

All orders over £39 including VAT , are free, dispatched by DPD next day service, UK mainland only.

Orders are normally dispatched with in 1 to 2 working days (Monday to Friday)

Delivery by weight. To keep delivery cost to an absolute minimum, we have introduced Delivery by weight software. This means all our delivery prices are automatically worked out by the total weight of the products ordered, giving you the cheapest delivery prices possible, worldwide.

 

Returns

If you are not happy with your order, we give a full money back, no quibble, guarantee on all our products.

In the case of antler dog chews and chewroots, this guarantee mainly applies to unchewed products, but if you have an issue with a chewed antler or chewroot, please return it and we will consider the complaint.  

Please give your dog a chance to get chewing on the natural chew as it may take a couple of days before he gets the hang of it, and once started, will keep returning to it time after time.

At the end of the day we are fair people and want our customers to be happy, so if it’s a genuine problem, we will resolve it.

If you do need to return any products to us, please quote your original order number, found on your confirmation email and the receipt, stating the reason for return.

We want to make sure we are doing everything possible to send out a great quality product!

We will replace the product free of charge or refund you the total cost including your return postage, please specify.

 

Green & Wilds

Unit 20, Fowlswick Business Park

Fowlswick Lane

Allington

Chippenham

SN14 6QE